Welcome to
ParentVerse, a platform launched by
J330 Technologies Private Limited, a company duly incorporated under the Indian Companies Act, 2013 having its office in New Hafeezpet, Kondapur, K.V.Rangareddy, Serilingampally, Telangana, India, 500084 (hereinafter referred to as “Company’’ or “us” or “we” or “our”). The Company is the owner and operator of
ParentVerse which can be accessed at
https://www.parentverse.co/ (hereinafter referred to as the “
Platform”), and we have formulated this Privacy Policy (hereinafter referred to as the “
Policy”) in accordance with the Information Technology Act, 2000 of India and Digital Personal Data Protection Act, 2023.
This Policy describes the Company’s policies and procedures on the collection, use, and disclosure of your information when you use the Platform and tells you about your privacy rights. We are committed to safeguard the privacy of our users, visitors, and all other persons who use our Platform (hereinafter referred to as “
you”, “
User” and “
your” as the context may require).
By using our Platform and voluntarily providing us with identifiable Personal Data, you are consenting to our use of it in accordance with this Policy and applicable laws. This Policy applies to the use of the Platform, by providing the required information for signing in, and any other personal information you communicate on call or email or in person. This Policy does not apply to third-party websites/ applications that are connected via links to our Platform.
If you do not agree with this Policy, please do not proceed further to use / access our Platform. Your continued use of the Platform shall be deemed as acceptance to this Policy.
This Policy is a part of our terms of use available at
Terms of Use. Unless otherwise defined in this Policy, the terms used in this Policy shall have the same meaning as in our Terms of Use. In the event, we collect your Personal Data and process it for any other purpose; we will treat it as per this Policy and relevant applicable laws. We may update this Policy from time to time. While we will always endeavour to notify you, you must periodically review the Policy for the latest information on our privacy practices.
1. Definitions
The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.
1.1 “
Account” means a unique account created for you in order to use our Platform;
1.2 ‘
Consent’ of the User refers to the freely given, specific, informed, and unambiguous indication of the User’s wishes by which he or she, by a statement or by a clear affirmative action, signifies agreement to the processing of personal data relating to him or her;
1.3 “
Cookies” are small files that are placed on your device by a website, containing the details of your browsing history on that website among its many uses;
1.4 “
Data Controller”, for the purposes of the DPDPA (Digital Personal Data Protection Act, 2023) refers to the Company as the legal person which, alone or jointly with others, determines the purposes and means of the processing of Personal Data;
1.5 “
Personal Data” means any information relating to the User, who can be identified, directly or indirectly, particularly referring to identifiers such as the name, an identification number, email, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of the User, or any other information of similar nature;
1.6 “
Third-party” means a natural or legal person, public authority, agency or body other than the User, the Company and persons who under the direct authority of the Company, are authorised to process personal data;
1.7 “
User” means any person(s), who visits, uses, deals with the Platform.
2. Use and description of the Platform.
The Platform is designed to assist parents in managing their children’s screen time, online activities, and daily tasks. Additionally, it enables users to download the ParentVerse mobile app, sign up for a free trial, and communicate with the ParentVerse team for inquiries or feedback. The Platform is intended for parents, guardians, and caregivers seeking to utilize ParentVerse to monitor and regulate their children’s devices, as well as for children who utilize ParentVerse in the kid mode to regulate the usage of non-desired apps by younger family members.
The services offered on our Platform (collectively the “
Services”) aims to:
• Regulate the usage of non-desired apps by younger family members;
• Provide thoughtful suggestions for the best educational, social, or holistic development curriculums for children;
• Foster seamless connectivity among all stakeholders, including teachers, parents, and children, through a unified platform.
3. Information collected.
This Policy applies to the Personal Data provided by the User and any other data that the User provides for accessing or availing the Services, as specified in Clause 5, through the usage of our Platform.
4. Consent By using the Platform, providing us with your Personal Data, or by making use of the features provided by the Platform, you hereby provide your consent to the collection, storage, processing, disclosure, and transfer of your Personal Data in accordance with the provisions of this Policy.
You acknowledge that you are providing your Personal Data out of your free will directly to the Company. You have the option to not provide us with the Personal Data sought to be collected.
You will also have an option to withdraw your consent at any point, provided such withdrawal of consent is intimated to us in writing at
contactus@parentverse.co. Your withdrawal of consent shall not affect the processing of Personal Data that was done before your withdrawal of consent.
5. Personal Data
To enable you to use our Platform efficiently, we will use the Personal Data and any other information provided to us by you while accessing or availing the Services, to contact or identify you, such as your full name, mobile number, children’s full name, number of family members, age, your email address, and your location. If you communicate with us by email or phone, any information provided in such communication may be collected as Personal Data. The main reason we collect this personal information is to provide you a smooth, efficient, and customized experience while using our Platform. The collection of Personal Data also enables the User to create an account and use the Services provided on our Platform. You can change certain information that you provide through your account page at the Platform.
6. Log file information
Each time you access the Services on the Platform, your browser or mobile device automatically reports information from log files. Our servers automatically capture specific log file information when you use our Services. These server logs may contain anonymous data about your web request, browsing history, browser type, referring and exit pages and URLs, device usage information, the number of clicks you make and your interactions with Platform links, domain names, landing pages, the pages you view, and other similar data. In addition to server logs, we utilize Google Analytics, logs analyzers, and similar tracking technologies to monitor and analyse activity on our Platform. These technologies help us gather insights into user behaviour, optimize our Services, and enhance User experience.
7. Use of The Personal Data
The purpose of collecting the Personal Data is to provide the User and to allow them the access to the Platform and provide the Services as defined in Clause 2 above. We may use the information provided by the User, including but not limited to, for the following purposes:
• to identify and reach the User;
• to enable and facilitate the Services; to supervise, administer, and monitor the Services;
• to resolve technical issues that might obstruct the User from using the Platform;
• to provide the User with further information about our Services;
• to provide the User with reward, credits, alerts and other app related features offered on the Platform;
• to better understand the Users’ needs and interests; to provide a personalized and customised experience to the Users; to improve the Services offered to the current and future Users by improving the functionality of the Platform, including but not limited to, the content, design, structuring, etc;
• to detect and protect the Company against any error, fraud or other criminal activity; to make disclosures as may be required under applicable law; and
• to allow us to better our approach in responding to User service requests.
We may share your Personal Data in the following situations:
With Service Providers: We may share your personal information with Service Providers to monitor and analyse the use of our Platform.
With business partners: We may share your information with our business partners to offer you certain Platforms, services or promotions.
With Your consent: We may disclose your personal information for any other purpose with your consent.
8. Retention of Your Personal Data
The Company will retain your Personal Data only for as long as is necessary for the purposes set out in this Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our legal agreements and policies.
9. Storage and transfer of your Personal Data
Your information, including Personal Data, will be stored in an encrypted format accessible only to the appropriate personnel within the Company.
Your information, including Personal Data, is processed at the Company's operating offices and in any other places where the parties involved in the processing are located. It means that this information may be transferred to and maintained on computers located outside of your state, province, country or other governmental jurisdictions where the data protection laws may differ than those from your jurisdiction. Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.
The Company will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy, and no transfer of your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.
10. Disclosure of Personal Data
We will not sell or trade your Personal Information to third-parties without obtaining your consent for the same. This however does not apply to any storage or transfer to and from server/website hosting partners and other parties who assist us in operating the Platform, conducting our business, or servicing you. We may also release your information only when we believe that release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property, or safety. We may disclose your information to protect and defend the rights or property of the Company and to safeguard the Company from any legal liabilities.
1
1. Disclaimer
We shall not be held accountable for any losses, damages, cost or other liabilities whatsoever arising with the use of the Platform through any third party, connection failure, the introduction of any broadcast while operating the Platform, error, any unauthorised virus, worm, or damaging component or issues in your system leading to possible damage or loss. We shall not be held liable for any exceptional, overall, indirect, direct or significant damages that may have risen from the use or inability to use the Platform.
12. Security and confidentiality
We employ administrative, physical, and technical measures designed to safeguard and protect information under our control from unauthorised access, use, and disclosure. At the time of collecting, maintaining, accessing, using or disclosing your Personal Data we shall do so by using systems and processes consistent with industry standards in information privacy and security. It is the responsibility of the User to protect the privacy and security of their email account and phone numbers so that it is not accessed by third parties. We undertake to protect your information with utmost confidentiality.
13. Legal Basis for Processing Personal Data
We may process your Personal Data under the following conditions:
• Consent: You have given your consent for processing Personal Data for one or more specific purposes.
• Vital interests: Processing Personal Data is necessary in order to protect your vital interests.
• Legitimate interests: Processing Personal Data is necessary for the purposes of the legitimate interests pursued by the Company. In any case, the Company will gladly help to clarify the specific legal basis that applies to the processing, and in particular whether the provision of Personal Data is a statutory or contractual requirement, or a requirement necessary to access the Platform.
14. User’s rights
The Company undertakes to respect the confidentiality of your Personal Data and to guarantee that you can exercise your rights. You have the following rights under this Privacy Policy, and by law :
• Request access to your Personal Data. The right to access, update or delete the information we have of you. Whenever made possible, you can access, update or request deletion of your Personal Data directly within your account settings section. If you are unable to perform these actions yourself, please contact us to assist you. This also enables you to receive a copy of the Personal Data we hold about you.
• Request correction of the Personal Data that we hold about you: You have the right to have any incomplete or inaccurate information we hold about you corrected.
• Object to processing of your Personal Data. This right exists where we are relying on a legitimate interest as the legal basis for our processing and there is something about your particular situation, which makes you want to object to our processing of your Personal Data on this ground. You also have the right to object where we are processing your Personal Data for direct marketing purposes.
• Request erasure of your Personal Data. You have the right to ask us to delete or remove Personal Data when there is no good reason for us to continue processing it.
• Request the transfer of your Personal Data. We will provide to you, or to a third-party that you have chosen, your Personal Data in a structured, commonly used, machine-readable format. Please note that this right only applies to automated information which you initially provided consent for us to use.
• Withdraw your consent. You have the right to withdraw your consent on using your Personal Data. If you withdraw your consent, we may not be able to provide you with access to certain specific functionalities of the Platform.
• Cancellation Policy. You can stop using the Service and/or close your Account at any time either by closing your Account on the Platform or by sending us a request. Upon cancellation of your account, your Personal Data will be promptly removed from our servers and database to ensure compliance with your privacy preferences and data protection regulations.You may exercise your rights of access, rectification, cancellation and opposition by contacting us.
15. Links
Our Platform may contain certain links to other third-party sites such as payment gateways, platforms and it is not necessarily under our control. These third-party sites may collect data or solicit Personal Data from the Users, including payment details, for which we are not responsible or liable. We are also not responsible for the privacy practices of such third-party sites. We encourage you to read the privacy policies of that website before accessing / visiting it. If you decide to visit a third-party website linked to our Platform, you do this entirely at your own risk. We will not be responsible for the use of any Personal Data that our User voluntarily discloses on any other website / platform.
16. Changes to Policy
We reserve the right to change or remove any part of the Policy without notice or liability to any third party. We are in no way obligated to inform or give notice when there is a change in the Policy. However, reasonable effort to intimate our Users will be taken from our side. If the User wishes to discontinue using our Platform, then they can deactivate their account from the website directly. Unless stated otherwise, our current Policy applies to all information about the User and their account. A continued usage of the Platform after a notice of change has been sent to you or published on the Platform shall constitute your consent to the changed terms.
17. Grievance Redressal
To address any grievances of the User, we have set up a Redressal Forum. We further assure you a time bound response within 30 business working days. The name and contact details of the Grievance Officer are provided below:
Name: - ParentVerse
Designation: Grievance Officer
Email: -
contactus@parentverse.co
18. Jurisdiction
This Policy is prepared in accordance with the Indian laws. Any dispute between the User and us in relation to this Policy shall be brought and maintained exclusively in the competent courts of Hyderabad, India.
19. Data Protection Officer
Our data protection officer is responsible for overseeing what we do with your information and for monitoring our compliance with the data protection laws. If you have any concerns regarding the use of your personal information, then you can contact our data protection officer at
contactus@parentverse.co.
